TENG BOON HONGIT – ASSISTANT GENERAL MANAGER
Parkson Credit is committed to digital transformation and automation processes. Continuous R&D and investment into the latest technology plays a key role in the Company’s journey to digital transformation.
At all times, we keep ourselves abreast to adapt to the latest technological trends such as Cloud Computing, Web Technology, Next-generation Firewall, Robotic & A.I. Automation, Big Data Analytics, Blockchain and etc.
Our growth is spearheaded by technology while our evolution is moulded by innovation. Technology is definitely in our DNA.
DANIEL LEECREDIT EVALUATION & PROCESSING –
ASSISTANT GENERAL MANAGER
Here at Parkson Credit, every setback is a learning curve; every service is a growing experience; and every achievement matters as we continue to strive for a perfect ten service level for our business partners and dealers.
Our foresight in digitalization use case was eventually realized during the pandemic period. Operations digitalization has greatly benefited our dealers from the beginning (application submission process) until the end (e-settlement process) with minimum interruptions.
Innovation is and will be definitely a major part of our business operations moving forward.
SITI AISYAH BINTI MD SALLEHCREDIT MANAGEMENT – SENIOR MANAGER
We believe that efficiency enhances simplicity. We strive to provide the ideal payment channel solution which is flexible and accessible for our customers to exercise their payment obligation. This is evidently clear and useful during the challenging periods of the Covid pandemic.
At Parkson Credit, although we have automated customer service enquiries via technology, we must not forget to embrace the humanity aspects which is essential in ensuring a well-balanced connections between us and our customers'.