2022 marks a new phase in Parkson Credit’s digitalization endeavour. Having been among the earliest in the credit financing industry to develop and deploy a holistic and intelligent credit system, the company is now taking its digital office environment to greater heights with Google Workspace.
The digitalization journey at Parkson Credit began in 2014, with the goals of enhancing the user experience and streamlining overall business operations for greater efficiency. The vision to shift all facets of business operations onto an online ecosystem was essential to meet the high expectations of business partners and customers.
This proved to be a defining moment for Parkson Credit’s sustainability and operational agility during the pandemic lockdown in 2020. With the adoption of cloud solutions during the pandemic’s early stages, the company was able to undergo a seamless transition from physical to remote work with minimal disruption. At the height of the lockdown, productivity remained unscathed as employees were able to continuously work from home via the company’s cloud-based architecture. Similarly, dealers’ business operations were unaffected as they were able to have uninterrupted access to the company’s online ecosystem. This demonstrated the versatility of Parkson Credit’s virtual workspace and the confidence it gives to business partners.
In the aftermath of the pandemic and in alignment with its digital blueprint, the management at Parkson Credit recognized the need to reinforce data privacy and security. The collaboration between Parkson Credit and Pointstar Malaysia was established to address challenges and opportunities using Google Workspace.
Built on the industry’s leading cloud-native communication and collaboration platform, Google Workspace brings together the applications people know and love – like Gmail, Docs, Sheets, Slides, Meet, Chat and more – into a single, integrated workspace, with built-in enterprise-grade access management, device management, data protection, and data encryption, to establish a secure remote working environment from anywhere, on any device.
Google Workspace comes with many advantages that align with Parkson Credit’s digitalization roadmap. Security and privacy-focused policies; enhanced connectedness from any location, and better asset and data protection all represent Parkson Credit’s highest priorities.
Mr. Teng Boon Hong, Assistant General Manager for IT at Parkson Credit, said “We choose Google Workspace as Google Cloud provides technology with security at its core. Google Workspace delivers defense-in-depth to create an IT environment that is more secure and easier to manage, as compared to more traditional technology solutions."
Ultimately, Google Cloud’s commitment to delivering enterprise-grade and secure-by-design products and services complements Parkson Credit’s corporate governance and compliance needs.
In addition, Google has continued to match 100% of its annual electricity use with renewable energy every year since 2017, thereby allowing it to operate Google Cloud as the industry’s cleanest cloud. Businesses that use Google Workspace inherit Google Cloud’s carbon neutral footprint and the net operational emissions associated with their usage of applications like Gmail, Docs, Sheets, Slides, Meet, Chat, and Drive, is zero. The use of Google Workspace supports Parkson Credit’s sustainability commitments, which include its pledge to shift to a paperless environment and reduce the carbon footprint of its IT operations, as well as its plans to launch more environmental, social and governance (ESG) related initiatives and programs moving forward.
“Parkson Credit is proud to be collaborating with reputable partners like PointStar to jointly up the ante toward a smarter, safer, and more efficient digital office. With Google Workspace, we aim to set the company on the right technological trajectory to maximize its value and potential, and we look forward to accomplishing more to realise Parkson Credit’s digital dream,” added Mr. Teng.
