At Parkson Credit Sdn Bhd, Integrity, Transparency and Accountability remains the key driving force of good Corporate Governance. We are committed to raise the standard of Corporate Governance within the Company by running our business through forming solid professional relationships among the stakeholders which includes Top Management, Employees, relevant Authorities, especially our Customers and Dealers.
Integrity – Preventing corruption and fostering high standards of behaviour, safeguarding the public interest and improve stakeholder confidence.
Transparency – Being open and accountable to create long-term customer loyalty.
Accountability - Taking responsibility for all of a company's activities and presenting a fair, balanced and understandable assessment.
In line with our goals to be the industry trendsetter in the credit financing services sector, the Management has periodically reviewed the Company’s strategies, performance, targets and progress towards achieving the long-term business sustainability.
There are multiple awareness strategies and methods such as the weekly knowledge sharing consisting various topic shared within the departments which creates value-added knowledge throughout the organization.
Parkson Credit is committed to constantly meet our customer’s expectation and comply to the applicable requirement of Quality Management System. With synchronized efforts from the management and employees, we managed to pass the ISO 9001:2015 Recertification Audit conducted in October 2022.
This achievement reflected the company’s continual commitment in improving the customer satisfaction and reputation while maintaining the best practices in Quality Management System.
We also focus our attention to the new joiners by increasing their knowledge especially on Quality Management System during the induction training session, to ensure staff understanding are in line with the company’s expectation and potential area of improvement.
Parkson Credit maintains a non-tolerance principle with information leakage. The compliance of the Personal Data Protection Act (PDPA) by the company is to ensures all customers’ data is protected. At present, Parkson Credit is in the midst of implementing the controls initiative required in the Information Security Management System (ISO 27001:2013).
Periodical trainings and continuous reminder on best practises in day-to-day operations have been conducted to educate employees on the importance of integrity and personal data protection.
ZERO TOLERANCE ON BRIBERY AND CORRUPTION
Parkson Credit views this matter seriously and expects its business partners as well as our suppliers / vendors to do the same in relation to conducting business with us. Regular information updates to business partners are meted out to strengthen on our commitment towards zero tolerance on bribery and corruption.
Anti-bribery & Corruption (ABC) Policy serves to provide guidance to employees and stakeholders on how to deal with improper solicitation, bribery and other corrupt activities. Engaging in bribery or corrupt practices can have severe consequences to the company which must be avoided at all time through best practises.
We adopt a comprehensive risk management practice with the involvement of Risk Management Taskforce Committee overseeing any potential risk of the business by implementing effective controls while ensuring compliance to the legal requirement.
Parkson Credit aspires to achieve the highest standards of integrity in our business and operations.
In an effort to encourage whistle-blowers to come forward with information on any alleged improper conduct, if you know or are aware of any improper business conduct (bribery, corruption, misconduct & etc.) committed or is about to be committed in relation to conducting business with Parkson Credit, report it to us by providing us the required information to whistleblower@lion.com.my.
Parkson Credit maintains industry standards when carrying out our business operations by observing the Anti-Money Laundering/Countering Financing of Terrorism (AML/CFT) with all related laws, regulations, guidelines and industry-leading practices.
We are committed to prevent any use of the financial system for illegal money laundering, and terrorism financing.
Parkson Credit is committed to implement a sustainable and greener workplace to reduce negative environmental impact. Better management of consumption trend and constant reminders to employees especially on energy and paper saving play a crucial role in spearheading the sustainability initiative.
These also include:
• Save energy
• Water saving
• Recycle
Being a corporate citizen, Parkson Credit takes great importance in giving back to the community. By conducting various corporate social responsibility activities, the company aims to ensure the less fortunate are not totally excluded.
Parkson Credit strongly believes that gender equality is not only a basic human right, but is also critical in ensuring the sustainable development of an organization. We aim to promote fairness and equality by enforcing non-discrimination in the workplace.
