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Compliance & Corporate Governance

At Parkson Credit, robust corporate governance is the cornerstone of our sustainability and long-term success.

We are dedicated to upholding the highest standards of ethical conduct, transparency, integrity, and accountability across all our operations. By fostering professional relationships among stakeholders—top management, employees, authorities, and customers

Strengthening Our Corporate Governance Framework

Our governance principles are built on the following pillars:
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Accountability

We prioritise the interests of our shareholders, employees, customers, and stakeholders, ensuring we meet their expectations responsibly.
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Transparency

We provide clear and accurate information about our performance, governance practices, and financial position.
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Fairness

We ensure equity and fairness for all stakeholders in every interaction.
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Responsibility

We acknowledge the impact of our actions on stakeholders and the environment, embracing our obligations with integrity.
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Independence

We ensure objective and unbiased decision-making across all levels of the organisation.

Board of Directors

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Our Board of Directors

Oversees the company’s management, ensuring that all operations align with the best interests of shareholders. The Board comprises experienced professionals with diverse expertise, providing strategic direction and robust oversight.

Committees

To fulfil its governance responsibilities, Parkson Credit has established the following key committees:
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Audit Committee

Oversees internal control systems, ensuring compliance and integrity in financial reporting.
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Risk Management Committee

Manages and mitigates risks to safeguard the company’s long-term sustainability.
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Executive Management Committee

Defines strategic goals and aligns them with the company’s vision and mission, driving overall performance.

We aim to create lasting value for stakeholders through innovative financial solutions and socially responsible practices.

At Parkson Credit, we are more than a microfinancing provider. We are a catalyst for positive change, driving innovation, fostering trust, and shaping the future of financing in Malaysia.

Code of Conduct

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Our Code of Conduct outlines the ethical principles that guide our employees' actions. Every employee is expected to adhere to these standards, ensuring integrity and professionalism across all business activities.

Anti-Bribery and Corruption

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Parkson Credit maintains a zero-tolerance policy towards bribery and corruption. We hold ourselves and our business partners to the highest ethical standards in all transactions and partnerships.

Whistleblowing

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We are committed to fostering a culture of integrity and accountability. Employees and stakeholders are encouraged to report any suspected misconduct, such as bribery or corruption, by contacting whistleblower@lion.com.my. Confidentiality and protection are assured for all whistle-blowers.

Information Security

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We prioritise the privacy and security of personal data for our customers, employees, and shareholders. Trust and transparency guide our data handling processes. For more details, please visit our Privacy Policy.

Quality Management System

Parkson Credit is certified to ISO 9001:2015 Quality Management System standards. We are dedicated to consistently meeting customer expectations and complying with all applicable requirements. In August 2024, we successfully passed the ISO 9001:2015 Recertification Audit conducted by SIRIM QAS International Sdn Bhd, reinforcing our commitment to quality excellence.
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