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Customer Service

Contact Channels to Assist & Support Our Customers

Have questions or need to report an issue related to Parkson Credit products or services? We are here to help you.

The Parkson Credit Whatsapp Enquiry Service

Get in touch with us via WhatsApp. Easy and convenient at your fingertips!

 

Our live agents are available from:

Monday to Friday, 09:00 AM to 18:00 PM (except public holidays)

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Other Enquiries (Email)

For any other enquiries?

 

Please email us at cs@parksoncredit.com.my or use the online form below.

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Other Enquiries (Telephone)

For any other enquiries, please email us at cs@parksoncredit.com.my or use the online form below.

Contact Customer Service

Email

cs@parksoncredit.com.my

WhatsApp

019-325 2380

Hotline

03-2303 3599

Customer Service Office and Operations Center

View Location

Monday to Friday: 9 AM – 6 PM

 

Closed on Saturdays, Sundays, and public holidays.

We apologize if our Customer Service channels experience delays during peak hours, and your enquiry may not be answered immediately. For your convenience, please submit your request by selecting the request type on the Customer Service Page and attaching the relevant forms and documents. We will assist you within 3 working days!