2021 is a time of challenges. It is a time of new normal as many are struggling with great stress and uncertainty while the Covid-19 pandemic continues to disrupt our lives.

We at Parkson Credit are committed to prioritizing the health and safety of all our stakeholders, including our customers, dealers, business partners, employees and their families. Our operations have been sustained by employees who are encouraged to work from home whenever possible to prevent the spread of infection while promoting workstyles that are aligned with employees’ type of work and responsibilities.

2021 is also a moment in time when the work we are doing is the most crucial. It is a time whereby change and improvement resonates the strongest as we continue to work hard to deliver superior value to all stakeholders via innovation, professionalism, ethics and integrity in the consumer financing industry.

Without compromising the core values and Management Philosophy, Parkson Credit intends to punch through the wall of challenges by focusing on the new opportunities to build better customer experience, services and products that best suit the diverse customers’ needs as well as creating a win-win situation for its business partners.

For Parkson Credit, it is not about returning to the pre-Covid-19 era. This pandemic has shown it is necessary for us to continuously transform our businesses to adapt to the new ways of life or risk being left behind. The unprecedented and sudden change caused by this pandemic has transformed our way of life, but it also represents an opportunity to review our methods of making life better.

There may be no instruction manuals on how to achieve this, but I believe it is time for us to remove the old and bring in the new. Every step we take from now, is with the aims to evolve, innovate and transform for the better, to build a ‘best in class’ organization while contributing to the community and the environment in order to thrive together with you.

DANNY POH
EXECUTIVE DIRECTOR