Refund Charges are charges required to be borne by a customer / individual to facilitate refund process to them.
A refund is required when a customer / individual deposited an amount more than required to Parkson Credit upon completion of payment tenure (full settlement), or inadvertently banked in an amount for a loan account which does not belong to Parkson Credit.
| No. | Type of charges | Amount/Rate |
|---|---|---|
| 1 | Cheque refund | RM2.00 (per cheque issuance) |
| 2 | Processing fee | RM0.50 (Processing per cheque issuance) |
| 3 | Online transfer fee | RM2.00 per request |
| 4 | Courier charges (for local courier charges only) |
RM10.00 per request (Document couriered to customers) |
| 5 | Cheque replacement fee | RM8.00 for replacement of loss cheque |
| 6 | Document retrieval | RM20.00 per request (Confirmation Letters) |
| RM10.00 per request (Photocopy of documents) |
